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Frequently Asked Questions
Fees and Payment
Our office accepts Visa, MasterCard, and Discover. Payment information is
taken at the time of appointment and processed 48 hours prior to your
appointment. We do not accept insurance for payment; however, we will
provide you with a properly coded itemized receipt that includes the
appropriate diagnostic and billing codes. Many insurance plans will cover part
of the cost of office visits according to their out-of-network provider schedule
and may cover some or all of the costs of diagnostic testing.
Care Credit
NEW! As a service to our patients, we are pleased to offer the CareCredit
card, the nation's leading patient payment program. With CareCredit you can
finance 100% of your wellness program costs and there are no upfront costs,
no annual fees, and no pre-payment penalties. So, you can schedule your
procedure today and conveniently pay with low, monthly payments.
Cancellation Policy
In our practice, we see one patient at a time so that each patient gets our
undivided attention and we strive for 100% on-time consultations.
Accordingly, our cancellation policy is very strict and refunds will not be
provided. Cancellations made 72 hours or more before the scheduled
appointment will be rescheduled and the payment method will not be charged
until 48 hours before the new appointment. When appointments are cancelled
within 72 hours, the payment method will be charged based on the previously
scheduled appointment, and the appointment will be rescheduled. If multiple
appointments are cancelled, Brain & Body Wellness may charge a cancellation
fee of $100.